Ticket webshop
Buy tickets online from the privacy of your own home.
Log in to the webshop here
This is how the webshop works
In the webshop you can purchase all types of tickets for:
- Skyss buses in Vestland
- The Bergen Light Rail
- All boats in Vestland
- Local train between Bergen and Voss.
You decide the start time for when the ticket will be valid. You can also buy combination tickets for boat/bus for Hordaland.
Where is the ticket?
When you purchase a single ticket or a 24-hour ticket, you can choose to tie the ticket to your Skyss travel card, send it via SMS or email, or print it on paper. When you purchase a period ticket (7-, 30-, and 180-day) or a youth ticket in the online store, you need a Skyss travel card.
Buy a ticket for others
In the online store, you can also buy a single ticket or a 24-hour ticket for other people, such as children or family members. You can choose to link the ticket to a Skyss travel card (if they have one), send the ticket via SMS or email, or print it on paper.
Skyss travel card as a travel document
The Skyss travel card works as a travel document and you can use it on all journeys that you can purchase a ticket for in the webshop.
How to get a Skyss travel card
Order Skyss travel card
If you need more than one travel card, add one order for each card you need.
How to use your Skyss travel card
- Create an account in the online shop and register your Skyss travel card here.
- Select the ticket you want to buy in the online shop. You decide the start time for when the ticket will be valid. The ticket will be tied to your Skyss travel card.
- Remember to bring our Skyss travel card when you travel.
- If there is a ticket inspection, present your Skyss travel card and any discount documentation (e.g. student ID) to the ticket inspector. The Skyss travel card is linked to your account in the online shop, and the inspectors are able to verify that you have a valid ticket. If you are travelling in the Bergen area, you do not need to show your Skyss travel card when boarding. If you are travelling outside the Bergen area, you must always present your Skyss travel card to the driver or boat crew when boarding. You can find more information about boarding here.
Lost Skyss travel card
If you lose your Skyss travel card, here’s what you do:
- Log in to the online shop and delete the Skyss travel card from your profile.
- Order a new Skyss travel card and register this new card in the online shop once it arrives. You can then use this new Skyss travel card just like the last one.
- While you wait for your new travel card, you must bring a receipt from the webshop as documentation of your valid ticket.
Questions and answers
Webshop
How do I access the webshop?
You create an account the first time you use the shop. You can also use your existing Facebook or Google account to log in.
Is the webshop available in English?
Yes, there is a flag where you can select your preferred language (Bokmål/Nynorsk/English)
Can I get at parking permit in the webshop?
Currently, it is not possible to get a parking permit for the park-and-ride through the webshop. If you have purchased a season ticket for zone A in the webshop, you can get a parking permit at our customer service center.
Skyss travel card
Can I check my tickets from the webshop with the driver?
The webshop is a self-service portal, similar to the Skyss Ticket app. The driver has no way to check or correct tickets purchased through these channels. If you have questions before boarding, check skyss.no or contact the Skyss Customer Service Centre. We are happy to help.
I want to use my old Skyss travel card in the webshop. What do I do?
Register your Skyss travel card in the webshop (enter the card number printed on the card), and you can start buying tickets for your Skyss travel card.
What if I loose my Skyss travel card?
If you loose your Skyss travel card, you should log in to the webshop as soon as possible and delete the Skyss travel card from your profile. Any tickets you have bought will still be in the webshop, registered to your profile.
Order a new Skyss travel card and register this new card to your profile when it arrives. If you have a ticket you need to use before your new card arrives, you can use the receipt from the webshop as your documentation in a ticket inspection.
I need another Skyss travel card, what do I do?
Order your Skyss travel card from skyss.no
When it arrives, register it to your profile in the webshop, and then you can use it as documentation for your tickets.
Kan I use Kringom value card or season card in the webshop?
Kringom value card or season card can not be used in the webshop.
Purchasing tickets
Which types of tickets are available in the shop?
In the webshop, you can purchase single fare tickets and season tickets for Skyss buses and boats in Vestland, Bergen Light Rail and local trains between Bergen and Voss.
In order to buy season tickets, you need to use a Skyss travel card.
If you buy a single fare ticket or 24-hour ticket, you can choose how you want your ticket issued:
- To your Skyss travel card
- Via text message (QR code)
- Via e-mail (QR code)
- Printout (QR code)
Do I get a discount when I buy tickets in the webshop?
There is no special discount for using the webshop, but you do have access to all other types of discounts offered (concessionary discounts, student discounts, etc.)
Remember to always bring documentation that you qualify for the discount.
How do I pay?
When you have selected your ticket type and preferred ticket method, it’s time to pay. Pay using a debit card or Vipps. Your card will be registered for your first purchase, and the app will remember it for next time.
Can I pay using Vipps?
Yes, you can pay for tickets using Vipps.
How far ahead of time can I purchase my ticket?
You can buy tickets for journeys up to 30 days in the future. When you buy a ticket, you specify the date and time for when it is valid.
Can I buy a youth ticket in the webshop?
Yes, you can buy a youth ticket in the webshop. Please remember that if your journey involves travel on buses outside the Skyss system (Kystbussen, Haukeliekspressen etc.), you need to bring a receipt for the ticket purchase. You can either print this or send it to yourself via e-mail from the webshop.
Can I buy tickets for someone else in the webshop?
Yes, you can buy tickets for others by creating sub-users. Here, you can link other Skyss travel cards, belonging to children or other family members. Then, when you buy a ticket, you select their Skyss travel card under "delivery". You can also buy single fare tickets and send the ticket/give the ticket code to the person who is travelling. Please note that you can only register one Skyss travel card per user/sub-user.
How many tickets can I buy?
You can buy as many tickets as you want, but there is a limit on how many places you can send each ticket.
Is it possible to buy return boat tickets in the webshop?
No, as of yet it is not possible to buy return boat tickets in the webshop.
Is the ticket available in the Skyss ticket app?
The webshop and the Skyss ticket app are two different systems. Tickets in the Skyss ticket app are not available in the webshop, and and tickets in the webshop are not available in the Skyss ticket app.
When can I use a code as documentation of my ticket?
In the webshop, you can choose to get a code as documentation of your ticket for single fare tickets and 24-hour tickets. Choose code as your preferred ticket method when you make your purchase. When you buy a season ticket, you need to use a Skyss travel card as your documentation.
Using tickets
Where can I find my tickets?
The webshop will always display a list of the tickets you have purchased, but those that are still active, and past purchases.
What do I do when I board a bus, Light rail or boat?
Your ticket is in the webshop and your preferred ticket method, Skyss travel card, QR code or ticket code, is your proof of purchase. Remember to bring documentation that you qualify for any discounts you selected (student, concessionary ticket, etc.).
In Hordaland, you do not have to show your ticket to the driver/crew. When traveling by bus or boat in Sogn og Fjrodane, you show your valid travel document to the driver when you board.
What do I do if there is a ticket inspection?
Present your proof of ticket to the inspector (Skyss travel card, QR code, SMS or e-mail). The inspector will check with the webshop to verify that you have a valid ticket.
What do I present to the driver when I travel with express buses?
If you buy a ticket in the webshop and your journey includes other operators besides Skyss, you need to bring a receipt. You can either print this or send it to yourself from the webshop.
Information about which Skyss tickets are valid on express buses.