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Ticket reimbursement

Did you purchase a ticket you cannot use?

If you are unable to use your season ticket or your cash travel balance, you may apply for reimbursement.

Skyss-tickets
You can get a reimbursementfor the remaining days on your season ticket. Reimbursement is calculated from the date you contact us.  

Single tickets and 24-hours tickets will not be refunded. 

Reimbursement

Where did you buy the ticket you want a refund for?

When you have purchased a Skyss ticket in the Entur app, you apply for a refund on Entur's website and do not need to fill out the form on this page.

Go directly to Entur's refund form here.

 

 

 

When you have purchased a Skyss ticket in the Entur app, you apply for a refund on Entur's website and do not need to fill out the form on this page.

Go directly to Entur's refund form here.

 

 

 

What would you like refunded?

Reimbursement will automatically go through the method of payment that was used to purchase the ticket. To reimburse a season ticket in the Skyss Billett App we require your phone number.

Reimbursement will automatically go through the method of payment that was used to purchase the ticket. To reimburse a season ticket in the Skyss Billett App we require your phone number.

Why do we need your social security number?
Skyss requires your social security number for reimbursements to secure that we reimburse the correct person. We ensure that we treat your social security number confidentially and only to secure identification for reimbursements.

Why do we need your social security number?
Skyss requires your social security number for reimbursements to secure that we reimburse the correct person. We ensure that we treat your social security number confidentially and only to secure identification for reimbursements.

How would you like your reimbursement to be paid?

Would you like the reimpursement paid to your bank account? Then we require your address and bank account number.

Would you like the reimpursement paid to your bank account? Then we require your address and bank account number.

Would you like the reimbursement transferred to the Skyss Billett app? Then we require the phone number the app is installed on.

Would you like the reimbursement transferred to the Skyss Billett app? Then we require the phone number the app is installed on.