Term of use for services

General

This is an agreement between you and Skyss for the use of the Skyss Billett app, Skyss online store, and Skyss Reise app, collectively referred to as "the Services." By using the Services, you accept the terms and conditions on this page. Our Transport Regulations (Transportvedtekter) apply to all use of Skyss' services.

The Services allow you to use your Skyss “Mobilkonto” account, payment cards, valid corporate accounts, phone bills (Strex), and Vipps as payment methods when purchasing tickets from us. Detailed descriptions of ticket types with conditions, prices, and payment methods can be found here. 

The agreement gives Skyss the right to charge your payment method for the tickets you purchase.

Transfer of Tickets or Data

Skyss' tickets and/or data made available by Skyss must not be copied, transferred, traded, and/or distributed in any way.

Personal data

To deliver the Services, it is necessary to process personal data. We process your personal data in accordance with our privacy policy, which is available here.

Intellectual Property Rights

Skyss owns all rights to the Services. This includes, but is not limited to, concepts, designs, trademarks, know-how, trade secrets, copyrights, and other intellectual property rights. It is not permitted to alter or manipulate the content of the Services.

Any attempt to recreate the original source code of the software (known as reverse engineering) is prohibited. 

Responsibility for Third Parties

Skyss is not responsible for services or websites that the Services link to or integrate with, which belong to third parties. These may have their own terms that you should familiarize yourself with.

Card Security

All transactions involving the use of payment cards (VISA/Mastercard) are processed by OneSettle. No information about the payment card, other than the expiration date, masked card number, and any nickname for the card that you set, is stored in the Services or by Skyss. 

Changes to the Agreement

Skyss reserves the right to change the terms of this agreement. Changes may occur in the following cases:

• Legal Changes: In the event of changes in laws or regulations that affect the services.
• Technological Updates: When introducing new technologies or updates that require adjustments to the terms.
• Current Business: When changes in Skyss' services or products require changes to the terms.
• Security Improvements: When there is a need to improve user security or protect against misuse of the services.

Skyss will inform users of the Skyss Billett app about changes to the terms via the app. By continuing to use the services after the changes have come into effect, the user accepts the new terms.    

Skyss Reise App

Skyss does its best to ensure that the information related to departures and other information in the Skyss Reise app is as accurate and up-to-date as possible, but cannot guarantee that it is always completely correct or complete. Skyss is not responsible for any losses or defaults resulting from errors or omissions in the Skyss Reise app.     

Termination and Breach

You may terminate the agreement at any time by uninstalling the apps or by deleting your account in the online store or in the apps. This can also be done via web login. If you need assistance with this, you can contact us via our contact forms available here.

If you have a remaining balance on your Skyss “Mobilkonto” account or cannot use your period ticket, it is possible to apply for a refund of the remaining balance. In the event of refunds, the amount will be refunded to the bank card/bank account used for topping up or purchasing. Read more about how to apply for a refund at skyss.no.

Skyss may terminate this agreement with prior notice if Skyss ceases to offer the Services, or if you violate the terms of use of the Services. In this case, Skyss will refund any outstanding legitimate claims. If you use the Services in violation of the terms or otherwise misuse the Services, you are responsible for any financial loss incurred by Skyss. 

Governing Law

The agreement is governed by Norwegian law.

The agreement was last updated: 02.12.2024