Help and contact

Lost and found

Did you leave anything behind when you traveled with us?

Ticket inspections

Here you can read about ticket inspections, and complain about or postpone a fine.

Travel guarantee

Delayed? You could have the right to a refund for your expenses for getting to where you were going.

Ticket reimbursement

Did you purchase a ticket you cannot use?

Feedback

Here you can give us feedback on your experiences while travelling with us. 

Terms and privacy policies

Contact us